⏩️ 1. Frequency: Interval based on Awareness Maturity
The Frequency tab allows you to set the interval between simulations based on an individual employee’s current awareness score. This ensures that users with a lower awareness maturity receive more frequent training while advanced users are tested less often but with increased difficulty.
Awareness Maturity Levels: The platform automatically categorizes users into levels from Onboarding to Very High based on their performance.
Score Boundaries: Each level is defined by specific score boundaries (e.g., Medium is 25 - 50).
Setting Frequency: Use the + and - buttons to define the interval between simulations in weeks for each specific maturity level.
Impact: The Number of affected users column shows in real-time how many employees currently fall into each frequency tier.
🔔 Note: Make sure to click on "Save" after adjusting the frequency to ensure the changes are submitted
🕖 2. Business Hours: When to send simulations
To maximize realism and effectiveness, simulations are only sent during standard working hours within an employee's local time zone.
Define Weekdays: Set the start and end times for each day of the work week.
Time Zone Logic: The platform uses the Time Zone automatically calculated from the employee's "Country" field to ensure "09:00" means 9:00 AM for that specific user, regardless of their location.
Click Save: Ensure all timing adjustments are saved to apply them to the global playlist schedule.
🛡️ 3. Risk Levels: Assigning Risk Profiles
The Risk Levels configuration allows you to assign distinct risk profiles for your organization. This determines which groups receive specialized, high-risk simulation channels (such as Voice Phishing) versus standard "White Collar" or "Blue Collar" simulations.
View Profiles: The main tab displays a summary of existing profiles (e.g., Executive, High Risk, White Collar) and the number of employees currently assigned to them.
Assigning Groups: Click Assign groups to enter the multi-step configuration wizard.
Selection Wizard: Navigate through the numbered steps (1-4) to select available groups for each profile.
Example: "Department-Heads" can be assigned to the Executive profile to receive high-sensitivity targeting.
Example: "IT-Security" and "Network-Admins" can be assigned to High Risk to receive simulations testing advanced technical exploitation.
Finalize: Review the People in selected groups summary at the bottom to ensure the distribution aligns with your security strategy before clicking Next move on and click Save complete the setup.
